Introduction to reporting an incident

About this Course

This course continues our series of introductory courses for new users to LOGIQC with a focus on reporting incidents, which includes hazard reporting.

All organisations have a duty of care to ensure employees, clients, visitors, and any other persons who may be affected by the organisation's services and environment, remain safe and have a safe place to work.

Effective incident reporting systems rely on a strong reporting culture. Recording incidents helps to ensure that adverse events are reported and managed effectively in accordance with operational and statutory requirements. Collecting data on the full range of incidents that have occurred enables the organisation to analyse incidents in order to identify areas or risk and emerging issues. It also enables an organisation to identify where improvements are likely to make a difference.

Who should take this course:

This course introduces the Incident register to all new users of LOGIQC.  The course will enable all new users to understand the basic function of incident management in LOGIQC and how to report an incident. 

You'll learn how to:

  • How to report an incident and attach a related record
  • How to assign a permission level to a reported incident to restrict viewing access (confidentiality), where applicable
  • How to relate other items in the QMS to an incident report, for example how to create a related  improvement to a reported incident 

Course expectations:

  • Complete 3 sessions
  • Read 4 'How to' articles

Time:

  • 15 minutes a session
  • 45 minutes to complete the entire course

Prerequisites:

Before you commence this course, we recommend you complete the following course:

Resource materials:

Before you commence this course, we recommend that you read the following article:

Curriculum:

Session 1 - How to report an incident and attach a related record:

To complete this session, read the following articles and then complete the quiz:

Session 2 - How to assign a viewing permission level to a reported event:

To complete this session, read the following article and then complete the quiz:

Session 3 - How to link an item to an existing reported event:

To complete this session, read the following article and then complete the quiz:

Learning outcomes:

On completion of this course you will have an understanding of how to undertake the following:

  • Report an incident in the LOGIQC QMS, recording a range of details relating to the incident
  • Attach a record to the reported incident
  • Restrict viewing access to a reported event, where applicable
  • Understand how to create related items in the QMS to a reported incident, for example how to create a related improvement in response to a reported incident
  • View past reported incidents

Next course to complete:

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.