Who should take this course:

This course is designed for users assigned the role of Manager or Approval officer.  This course covers the Repairs register and the process around managing a repair item in LOGIQC QMS.   

You'll learn how to:

• Manage a reported repair
• Approve/close a repair report when action has been taken  

Course expectations:

• Complete 1 session
• Read 3 'How to' articles

Time:

• 20 minutes per session
• 20 minutes to complete the entire course 

Prerequisites:

Before you commence this course, we recommend you complete the following course:

• Managing repairs for Action & Review officers 

Resource materials:

Before you commence the learning content, we recommend you read the following resource articles:

• LOGIQC - Business Rules
• LOGIQC - Reporting Pathways

Curriculum:

Session 1 - How to manage, approve and close a repair item:

To complete this session, read the following articles in order:

• How to manage a repair
• How to close a repair
  How to create a related item - Create a related improvement from a repair item
• Complete this online quiz #COMING SOON!

Learning outcomes:

Once you have completed this course you should be able to perform the following functions:

• Have an understanding of how to manage a repair
• Create related items to manage the repair
• Understand the task options when managing a repair
• Have an understanding of how to approve and close a repair 

Next course to complete: