Monitoring team and system performance

Who should take this course:

This course is designed for users at the Manager level.  It is designed to provide managers an overview of team performance and current status of all tasks. 

You'll learn how to:

  • Monitor your team’s performance
  • View the status of all tasks
  • Generate performance reports based on a range of parameters 

Course expectations:

  • Complete 3 sessions
  • Read 6 'How to' articles
  • Complete 3 online quizzes (coming soon)

Time:

  • 10 minutes per session
  • 30 minutes to complete the entire course 

Prerequisites:

Before you commence this course, we recommend you complete the following course:

Resource materials:

Before you commence the learning content, we recommend you

Curriculum:

Session 1 - How to monitor my team’s performance:

To complete this session, read the following articles in order:

Session 2 - How to view the status of all tasks :

To complete this session, read the following articles in order:

  • Task Register Tabs - View your teams performance
  • How to filter on Tasks #NEW ARTICLE
  • How to reallocate a task #NEW ARTICLE

Session 3 - How to generate performance reports based on a range of parameters:

To complete this session, read the following articles in order and then complete the quiz:

Learning outcomes:

Once you have completed this course you should be able to perform the following functions:

  • View and sort through your team’s tasks
  • View the status of all tasks
  • Reallocate tasks
  • Generate performance reports 

Next course to complete:

 

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