Managing staff and business contacts – LOGIQC Helpdesk

Overview

This workshop provides instruction on how to setup LOGIQC User and business contact profiles in the QMS.

Training level: Intermediate

Participants:

All LOGIQC users who have 'approval officer' status or higher permission level in the system
All LOGIQC users who have 'administrator' access to the system

Duration: 60 minutes

Preparation

Related on-boarding requirement:

Pre-requisite training for this workshop:

Additional Information for Trainers

When scheduling this training session, participants should be advised of any pre-requisite training required prior to attending this learning session.
Trainer must verbally present the background and set the scene around the expected learning outcomes for this session.
Trainer to prepare for demonstrating key tasks to participants.

Background

User profiles are required to ensure users can log in to LOGIQC. The staff contacts tab displays all system users who can access the system.
Adding Business contacts to the Contact register allows quick and easy access to information.
Adding business contacts also creates linkages to other registers such as contracts, suppliers, licensing and training.

Expected Learning outcomes

Upon completion participants will gain the following knowledge and skills:

Understanding of scope and purpose of business contacts in the QMS.
Understanding of the range of LOGIQC User licences that can be assigned to LOGIQC users.
Understanding of the range of permission levels that can be assigned to LOGIQC users.
How to add a business contact.
How to create a LOGIQC User profile.
How to make a contact inactive.
How LOGIQC assigned tasks to a position not the person.
How to generate a report on who has accessed the QMS.

Demonstrations

Learning Resources